| Initiate the Escalation Process |
 |
| Remember, escalation is only an option after you have attempted
to resolve all tasks.In SOLCAT, to initiate the escalation process, click
the Escalate button from the Case screen. |
 |
| Initiate the Escalation Process |
|
| Remember, escalation is only an option after you have attempted
to resolve all tasks.In SOLCAT, to initiate the escalation process, click
the Escalate button from the Case screen. |
|